Payment

US Customers
Online payment with MasterCard, VISA or PayPal (PayPal ID: service@esale-etc.com) is available to our U.S. customers. It's convenient and very safe; all personal information is recorded on 'secure servers' and kept strictly confidential.

We also accept payment by Postal or Bank Money Order, Bank Check, Personal Check or Bank Wire Transfer. When sending payment by mail, please include the item numbers and descriptions, plus your name, telephone number and shipping address. Send to: eSale-etc, P.O. Box 158, Avon, CT 06001.

Wire transfers are fast, convenient and secure. If that is your preferred payment method, contact service@esale-etc.com or call us toll-free 1 888 225-9622 and we will forward detailed instructions.

Normally, loose diamonds are shipped on the next business day; mounted items within three business days, after funds clear our bank.

Canadian and Overseas Customers
For our Canadian and overseas customers, payment by credit card is available through PayPal only (PayPal ID: service@esale-etc.com); we cannot process payment from outside the U.S. through our 'shopping cart' at this time.

If you are not familiar with PayPal, you can learn about their services and sign-up at www.paypal.com. There is no charge to you as a buyer to utilize PayPal.

Please call us toll-free 1 888 225-9622 or contact service@esale-etc.com for more information, or to arrange for payment through PayPal.

We also accept payment in US dollars by Postal or Bank Money Order, Bank Check, Personal Check or Bank Wire Transfer. When sending payment by mail, please include the item numbers and descriptions, plus your name, telephone number and shipping address. Send to: eSale-etc, P.O. Box 158, Avon, CT 06001.

Wire transfers are fast, convenient and secure. If that is your preferred payment method, contact service@esale-etc.com and we will forward detailed instructions.

Normally, loose diamonds are shipped on the next business day; mounted items within three business days, after funds clear our bank.

Shipping and Delivery

To deliver your item quickly, safely and at reasonable cost, eSale-etc ships all items via UPS. U.S. transactions under $1,000 are sent using UPS 2-Day package delivery. U.S. transactions $1,000 and above are sent by UPS Next Day Air. FedEx delivery is available to Canada : contact service@esale-etc.com for more information.

Packages are fully insured by eSale-etc while in the possession of UPS. Insurance coverage is provided by eSale-etc's carrier, and not by UPS. Each package is individually insured for the full value of its contents. In the event that a package is lost or mishandled by UPS, the cost of insurance is not recoverable.

The customer pays for shipping and insurance according to the following schedule. If your order totals:

  • Up to $499.99: $9.50 - UPS 2-day
  • $500.00 to $999.99: $12.50 - UPS 2-day
  • $1,000.00 or more: $25.00 - UPS Next Day Air
  • Canada: FedEx Priority Service only: email for rates service@esale-etc.com
  • Overseas customers: email for rates service@esale-etc.com

Shipping and insurance fees are non-refundable unless a return is the result of an error by eSale-etc, e.g., wrong item shipped.